Preliminary Information Form

1. Seller

Your order is sold by the business trading as YadCap.

Registered name

Samet Kerem Ülfaz

Address

Merdivenköy Mahallesi, Dikyol Sk. B Blok No: 2 İç Kapı No: 179, Kadıköy / İstanbul

Tax office

Göztepe

Tax number

10066839698

Phone

0552 678 35 79

Website

www.yadcap.com

2. What you are buying

The name, quantity and unit price of the items are shown in the order summary at the payment step and in your order confirmation email. That summary is an inseparable part of this form.

Items are made in limited runs. Each item's run size is stated plainly on its product page, and a sold-out item is never reprinted.

3. Price and payment

• Prices are in Turkish Lira and include VAT.
• Domestic shipping is 80 TL and is shown separately from the item price in the order summary.
• The total is the item price plus shipping, and is shown on screen before you pay.
• Payment is taken by credit or debit card in a single instalment, through the iyzico payment infrastructure.
• Card details are entered on iyzico's page and never reach the seller's systems.

4. Delivery

• The order is handed to the courier within 1-2 working days of the payment clearing.
• Domestic delivery takes 1-3 working days once the courier has the parcel.
• Delivery is made to the address on the order, through our contracted courier.
• We do not ship internationally.

5. Right of withdrawal

You have 14 days from receiving the item to withdraw, without giving a reason.

• Sending a DM to @yad.cap on Instagram before that period ends is enough.
• The item must be sent back unused, with tags intact and in resalable condition.
• If you withdraw, the return is shipped with our contracted courier and the return postage is yours.
• Where the item is faulty, damaged or wrong, the return postage is ours.
• Once the item reaches us, you are refunded within 14 days at the latest, by the method you paid with.

6. Complaints

Send a DM to @yad.cap on Instagram about anything, and you will hear back within 2 working days at the latest.

If that does not settle it, you can take the matter to the Consumer Arbitration Committees or the Consumer Courts, depending on the amount. Those thresholds are updated every year.